In response to the COVID-19 pandemic, Oy Chef has established the following policies & procedures.
These policies and procedures were established to not only comply with health official mandates, but to protect our staff, and our guests against possible COVID-19 exposure. Use of our services constitutes your knowledge, and acceptance of these policies and procedures.
Food safety is our number one priority! Oy Chef strictly utilizes its own employees for all touchpoints with your food. This means that we will not utilize any third-party staff of any type. Oy Chef has adopted the policy of utilizing the absolute least amount of staff possible when preparing your food to further reduce the total number of "touchpoints" between the preparation, cooking, and service of the item(s).
All surfaces will be both cleaned & sanitized before & after the preparation of your food. With ongoing sanitizing practices being repeated during actual preparation.
To minimize the chance of contamination, at no time will anyone not employed by Oy Chef be permitted into the kitchen or food prep areas during your event. This must include the owner(s)/hosts of the venue in which we are working.
It is the full responsibility of the signer of the contract or designated onsite host(ess) of the event to inform the guests of this policy, and said person must enforce mandatory guest compliance at all times during the event.
In the event that this policy is violated, all work will immediately cease, and your event will be promptly ended. No refund of any type will be provided.
Should you need something from the kitchen during your event, please request it from a member of our staff, while maintaining proper social distancing and mask usage requirements at all times, and we will be happy to facilitate its retrieval for you.
All Oy Chef staff will be health screened by a member of our management team just prior to beginning their shift. This screening involves checking for any potential COVID-19 or any other type of illness symptoms, temperature checked & logged, along with frequent health check-ins during their shift. All Oy chef staff will be required to adhere to mandatory and frequent hand washing and glove changes during their shift.
Use of masks and/or face coverings for all Oy Chef employees, that cover both the mouth and nose of the employee will be mandatory at all times prior to entry into the venue, and until their shift ends and they have departed the venue.
At no time will any employee of Oy Chef be permitted to have any physical contact with our guests. This includes but is not limited to handshakes, fist or elbow bumps, hugs, etc.
A face-covering will be worn by our staff at all times during your event, regardless of your, or our staff's vaccination status.
All parties regardless of their vaccination status must wear a face cover or mask while indoors. The host(ess) must inform their family & guests provide a supply of masks that must be worn when inside the home.
We highly encourage you to plan on having your entire event outside, and restrict indoor access to just restroom use by masked guests and family members.
Failure to comply with any mandate or guideline will be subject to immediate event termination.
Oy Chef will not be held liable for compliance rule changes, your unwillingness to fully comply with said orders, or inflexibility to modify your event to comply with such governance.
REFUNDS FOR EVENTS CANCELLED DUE TO COVID-19 ILLNESS, GUIDELINES CHANGES OR ALTERATIONS, FAILURE TO COMPLY WITH POSTED RULES OR PUBLIC HEALTH MANDATES, OR CHANGES TO PUBLIC HEALTH GATHERING RULES WILL NOT BE ISSUED. THE HOST/HOSTESS ASSUMES FULL LIABILITY WHEN BOOKING AN EVENT DURING THE COVID-19 PANDEMIC.
Our sincerest thanks for your business, patience, flexibility, and above all understanding during these trying times.